Please note that due to the Coronavirus pandemic, we are all working from home and are not present at our usual working base - County Hall. This also means that we are unable to operate our usual phone services.
All queries should be directed as below
Schools / Teaching
If you have any queries about our projects, bookings or any way we might be able to help music making in your schools. please contact a member of our team using the details below.
Percussion & Woodwind - Matt Newnham - 07961 098088
Brass, Guitar & Ukulele - Tony Rifugiato - 07944 712233
Singing - Nicki Atkins - 07508 013201
Steel Pans & Strings - Gillian Ramshaw – 07535 641847
Music Technology – Tim Clay - email only at present
Primary Schools - Becky Bell - 07526 928351
Special Schools - Sarah Share - 07905 502657
Secondary Schools - Sharon Jagdev Powell – 07936 349073
Please note that as we are working from home there may be times when we may not be able to answer calls. If this is the case – please leave us a message a contact number and we will return your call as soon as we can.
We will be in touch regularly with more information about how we can support you and your students.
Performance Group Membership / CPD Bookings
Divya Haller - 07946 132 427
For all other queries, please email email@example.com which is monitored regularly.
Our postal address is;
Leicester-Shire Schools Music Service
Leicestershire County Council
NB: Since March 2020, we have been working from home and do not currently have a regular presence at County Hall.
If you intend on visiting us, please ensure that you contact us first to arrange an appointment. We are unable to accept returned instruments without an arranged appointment.
General email address: firstname.lastname@example.org
Telephone number: 0116 3050 400
For all Performance Group or Performance related enquiries and information requests: email@example.com
For all Teaching, WCIT and Continuation related enquiries and information requests: firstname.lastname@example.org
For all Training, CPD and Conference related enquiries and information requests: email@example.com
Our office hours are:
Monday to Thursday - 9:00 am to 5:00 pm
Fridays - 9:00 am to 4:00pm
Saturdays / Sundays - Closed
Making a Complaint
Should you need to make a complaint or query about Service provision, in the first instance please contact the officer that you have been dealing with directly to try and resolve the issue. Contact details for team members can be found above, alternatively, please call our main number on 0116 305 0400 or email firstname.lastname@example.org.
If after you have spoken to us, you are still not satisfied that your complaint has been dealt with effectively, please refer to the Leicestershire County Council corporate complaints policy below.